Privacy Policy

Privacy Policy

Last updated: 01/06/2025

Imaginations Pre-School Fairfield is committed to protecting the privacy of our families, staff, and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth), which governs how we collect, use, store, and disclose personal information.

1. What Information We Collect

We may collect the following types of personal information:

  • Parent/guardian name, address, email address, and phone number

  • Child’s name, date of birth, medical history, and allergy information

  • Emergency contacts and authorised pickup persons

  • Enrolment and attendance records

  • Feedback, queries, and information submitted through our website

2. How We Collect Information

We collect information when you:

  • Submit an enquiry or enrolment form via our website

  • Email or call us directly

  • Visit our centre and fill out paperwork

  • Use our website (via cookies or analytics tools)

3. Use of Personal Information

We use your information to:

  • Manage enrolments and provide childcare services

  • Contact parents and authorised persons

  • Maintain medical and allergy records for health and safety

  • Improve our services, communications, and website functionality

  • Meet legal and regulatory obligations

4. Disclosure of Information

We do not share your personal information with third parties except:

  • With your consent

  • Where required by law (e.g. NSW Department of Education or other regulators)

  • To service providers that support our operations (e.g. IT or web hosting providers)

5. Security of Information

We take reasonable steps to ensure your information is stored securely. This includes:

  • Physical security measures

  • Secure digital storage and access controls

  • Staff training on privacy and confidentiality

6. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us.

7. Website and Cookies

Our website may collect non-identifiable information such as IP address, browser type, and usage data via cookies or analytics tools for performance and user experience improvements.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

9. Contact Us

If you have questions or concerns about our privacy practices, please contact:
Imaginations Pre-School Fairfield
Suite 101, Level 1, 25 Smart Street, Fairfield NSW 2165
📞 (02) 9724 6356
📧 info@imaginationspre-school.com.au

This Privacy Policy applies to all families and staff engaging with Imaginations Pre-School Fairfield, located in Fairfield, NSW, Australia

❓ Frequently Asked Questions – Privacy at Imaginations Pre-School Fairfield

We collect essential information such as your child’s name, date of birth, emergency contacts, medical records, and parent contact details for enrolment and care purposes.

We use secure storage systems and restrict access to personal data only to authorised staff. Our practices follow Australian Privacy Principles and early education regulations.

No, we do not sell or share your personal data with third parties except where legally required or to meet government childcare regulations.

Yes, you can request to view or update your details by contacting our administration team. We’ll respond promptly in line with our privacy procedures.

Please contact our Privacy Officer at info@imaginationspre-school.com.au or visit us at our Fairfield centre for further support.